Kingdom Loyalty
    +1 816-816-1570
    LEGAL

    Terms of Service

    Last updated: September 8, 2026

    These Terms of Service ("Terms") govern your use of Kingdom Loyalty, a QR-scan loyalty program operated by Kingdom Media Group LLC ("Kingdom Loyalty," "we," "us," or "our"). By signing up, scanning a QR code, or using any part of the service, you agree to these Terms. If you are using Kingdom Loyalty on behalf of a business, you confirm that you have the authority to bind that business.

    1. What Kingdom Loyalty Is

    Kingdom Loyalty is a loyalty and customer-retention tool for businesses that depend on regulars. It includes printed counter cards and window clings with QR codes, a wallet pass that lives in a customer's phone, automatic text messages for birthdays and win-backs, a review engine, and a customer list that the business owns and can export. The service is designed for businesses with repeat customers. It is not designed to create regulars where none exist.

    2. Your Account

    You are responsible for keeping your account credentials secure and for all activity that happens under your account. You agree to provide accurate information at signup, including your business name, contact details, and the number of locations you operate. If that information changes, tell us. We will confirm your locations and send an invoice before anything is built.

    3. Acceptable Use

    You agree that you will not:

    • Use Kingdom Loyalty to send unsolicited marketing messages to people who have not joined your program or who have asked to stop receiving messages.
    • Scan, import, or add contact information for people who have not given you permission to contact them.
    • Use the service for any unlawful purpose, or in violation of any applicable telephone consumer protection, anti-spam, or data privacy law.
    • Resell, white-label, or sublicense access to Kingdom Loyalty without our written consent.
    • Attempt to reverse engineer, scrape, or disrupt the service or the wallet passes it issues.

    4. Text Messages and Compliance

    Kingdom Loyalty sends text messages on your behalf, including birthday notes, win-back nudges, and slow-day offers. You are responsible for obtaining proper consent from your customers before they are added to your program, and for honoring opt-out requests. Text messages are billed at cost and passed straight through. We do not mark them up. For most single locations that is thirty to forty dollars a month. You are responsible for the content of the messages sent from your account.

    5. Your Customer List

    You own your customer data. Names, phone numbers, emails, and visit history are yours. You can export the whole list any time, including the day you cancel. We do not sell your customer data, and we do not use it to market to your customers on our own behalf. We process and store it only to operate the service for you.

    6. Fees and Billing

    Kingdom Loyalty is offered in three plans: Starter at $197 per month (1 location), Multi-Location at $397 per month (2-10 locations, plus $100 per month per additional location), and Enterprise at $597 per month (10+ locations, plus $100 per month per location through 10, then $50 per month per location after that). There is no setup fee on any plan. Text messages are billed at cost. Invoices are sent after we confirm your locations and before any build work begins. The subscription is month to month. There is no contract. You can cancel any month, and you will not be billed for the following month.

    7. Build Timeline

    We aim to have your QR code and counter card in your hands within fourteen days of the day you say go. Most of that time is printing and shipping. We do not guarantee a specific live date, but we will communicate any delay and work with you to resolve it.

    8. Reviews and the Review Engine

    The review engine asks your customers for feedback after a good visit and routes happy customers to public review platforms and unhappy customers to you first. You are responsible for the accuracy of any claims made in your public reviews and for complying with the policies of the review platforms you use. We do not write reviews, and we do not incentivize customers to leave dishonest reviews.

    9. Intellectual Property

    Kingdom Loyalty, the Kingdom Loyalty logo, the crown mark, and the "Regulars Reign" tagline are property of Kingdom Media Group LLC. You may use the branded materials we provide, such as counter cards and window clings, to operate your program. You may not use our marks for any other purpose without written permission. Your customer list and your business name remain your property.

    10. Disclaimers

    Kingdom Loyalty is provided "as is." We do not guarantee that the service will increase your revenue, retain any specific customer, or generate any specific number of reviews. A loyalty program cannot create regulars where none exist. Results depend on your business, your customers, and how you use the tool. We do not warrant that the service will be uninterrupted or error-free.

    11. Limitation of Liability

    To the fullest extent permitted by law, Kingdom Media Group LLC and its affiliates, officers, and employees are not liable for any indirect, incidental, special, or consequential damages arising from your use of Kingdom Loyalty. Our total liability for any claim arising from the service is limited to the amount you paid us in the three months preceding the claim.

    12. Termination

    You can cancel at any time. If it isn't working, stop. We can suspend or terminate your account if you violate these Terms, if we are required to by law, or if we stop offering the service. On termination, you can export your full customer list. We will retain it for a reasonable period to allow your export and then delete it.

    13. Changes to These Terms

    We may update these Terms from time to time. If we make material changes, we will notify you by email or within the service. Your continued use after the effective date means you accept the updated Terms.

    14. Governing Law

    These Terms are governed by the laws of the State in which Kingdom Media Group LLC is organized, without regard to conflict of law principles. Any disputes will be resolved in the courts of that jurisdiction.

    15. Contact

    Questions about these Terms? Email chris@kingdommediacompany.com.